Privacy policy
We respect your privacy and are committed to protecting your personal information. This policy explains how FluffnCo collects, uses, and safeguards your data when you visit or shop on our site.
Information We Collect
When you visit our site or place an order, we may collect:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely through our payment providers)
- Device and browsing information (such as IP address, browser type, and cookies)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve our website and shopping experience
- Send marketing emails (only if you opt in)
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Analytics and marketing providers (such as Shopify and Google)
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.
You can manage or disable cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To make a request, contact us using the information below.
Data Security
We take reasonable measures to protect your information. All transactions are processed securely through Shopify’s encrypted platform.
Contact Us
FluffnCo is a small independent business based in Toronto, Canada.
If you have questions about this Privacy Policy or your data, contact us at:
support@fluffnco.fun
We personally respond to all inquiries within 24–48 hours.