Our 30-Day Quality Guarantee

If your order arrives damaged or with a printing error, that's on us. Tell us within 30 days of delivery with a photo and we'll arrange a free reprint or store credit — whichever works best.

Because every piece is made to order, we're not able to offer returns or exchanges for a change of mind or the wrong size selected at checkout — once it's in production, it's yours. That's exactly why we're happy to help you get it right before you order: check our Pet Size & Fit Guide or message us your measurements first.

Shipping charges are non-refundable.